LegalSecurity

Security Policy

How we protect your data and maintain security across our platform

Effective: February 2025Updated: February 2025

This Security Policy ("Policy") applies to HybridK8s Pvt Ltd along with its affiliates Keploy Inc, herein called as Keploy.

We may change or update this policy at any time, and the same will be updated here. If you are a Keploy user or customer, we shall notify the changes or updates either by sending an email or a notification on the Keploy App.

Our Commitment

We sincerely believe that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what you want to share with us.

§Policy Summary

Your relationship varies: Your personal data relationship with Keploy varies based on whether you are a Visitor, Customer, or User
Data collection differs: Based on your role, the type of data we collect and the purpose for which we use it will differ
Your rights: This Policy clarifies the rights available to you vis-à-vis the personal data you share with us

Information We Collect and How We Use It

Category	Visitor	Customer	User
Data Collected	Website behavior, device details, name & email	Representative name & email	Name, email, usage behavior, device details, cookies
Purpose	Analyze behavior, enhance interactions, marketing (with consent)	Registration, service provision, marketing (with consent)	Service provision, updates, support, marketing (with consent)

Google API

Keploy's use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including Limited Use requirements.

FOR THE AVOIDANCE OF ANY DOUBT, IN THE EVENT WE ANONYMIZE AND AGGREGATE INFORMATION COLLECTED FROM YOU, WE WILL BE ENTITLED TO USE SUCH ANONYMIZED DATA FREELY, WITHOUT ANY RESTRICTIONS OTHER THAN THOSE SET OUT UNDER APPLICABLE LAW.

§AI Data Processing & Security

Security Measures

Keploy uses artificial intelligence (AI) to enhance our services while ensuring customer data is processed accurately, efficiently, and securely.

All AI-driven data processing is performed with strong commitment to safeguarding privacy:

Strict access controls
Encryption at rest and in transit
Regular security audits
Data anonymization where possible

Compliance

Any personal data processed by our AI systems is handled in compliance with applicable data protection laws, including GDPR and CCPA.

Your Rights & Preferences as a Data Subject

Right to Be Informed

You have a right to be informed about how your personal data is collected or used.

Right of Access

You have a right to access the personal data you have provided.

Right to Rectification

You have a right to request amendment or update of inaccurate data.

Right to Erasure

You have a right to request deletion of your personal data.

Right to Restrict: Request to stop processing all or some of your personal data
Right to Object: Object to processing, especially for direct marketing
Right to Data Portability: Request your data in electronic format
Right to Avoid Automated Decisions: Not be subject to purely automated decisions

Grounds for Processing

Nature of Data	Grounds
Visitor Data	Consent, Performance of Contract, Legitimate Interest
Account Registration	Compliance with Laws, Legitimate Interest
Service Usage	Performance of Contract, Legitimate Interest
Marketing	Consent, Legitimate Interest

No Data Sales

Keploy does not sell any data of any of its users/customers/leads. Keploy assures no discrimination against consumers exercising their right of privacy under CCPA.

Grievance Officer / Data Protection Officer

Shubham Jain

Data Protection Officer

support@keploy.io

Retention of Personal Information

We store personal data as long as necessary for Services and legitimate business purposes:

Improving our Services
Attending to technical issues
Dealing with disputes

Legal Retention

We may retain data even after deletion requests if needed for legal obligations, dispute resolution, or enforcing agreements.

§For Customers

You must inform your Leads about data storage in compliance with GDPR
After service termination, we may delete all your data unless legally prohibited